Date: May 14, 2018
I got an enquiry from Austrilia customer by Alibaba. this customer inquiried our productions, such as sheet metal accessories, electrical cabinet housing, heavy duty equipment housing and about 20 pieces. we communicated with the customer by email about 10 days. the customer released us a sample order finally. we finished this order only using 10 days when we got instruction from the customer. we took photo and made vedio to send customer for reference when finishend and the customer appreciated our active cooperation when received our email and informed us to ship those samples to them as soon as possible.
Date: Jul 20, 2018
The customer sent us a feedback by email. he told us that the sample is perfect quality and very nice appearance. they decided to release us a purchasing order for 200 sets. and requested us to make them as sample standard. So this is our first time to cooperate with Australia customer.
Feedback from internal communication
We had a meeting about this customer’s order after shipment and got following suggestion for future order.
1: Fast delivery date. On the premise of ensuring the quality, our delivery time is seven days ahead of the customer’s expectation which the customer is very satisfied with it.
2: Advanced production technology & professional sheet metal manufacturing technology
The customer assembled the product after received .They were very satisfied with our sheet metal processing and production. The hole position is correct and the product can be assembled by interchange.The customer indicated that he would establish long-term cooperation with us in the future.