Nov, 20, 2018
Mr John, a customer from US to contact with me for an enquiry by our website. and the customer’s headquarter is located in Austin Texas, United State and John is the person in charge of Thailand branch. He has an urgent sample to make which needs our help. Lead time is Nov 26 and deliver to their headquarter before Dec 03, 2018.
Nov, 21, 2018 details of sample making
1: It is very difficult to make samples and regarding the color… we need the exact match. Not what you already have existing.
2: the sample will be tested and request environmental material and technology. especially the surface is powder coating not color painting
3: Before that, one of their suppliers was responsible for the sample making, but the technology and environmental protection requirements were not up to standard, so the sample could not be completed as required. Later, they learned that our company has professional solutions in this field through understanding.Therefore, we request that we must help them complete the sample making.
4: We have a prenatal meeting according to the customer’s sample requirements. Finally we confirm that we can complete them according to the customer’s requirements
Nov, 22, 2018
We started to prepare the material and there was a small mistake in the processing of production, but we solved it very quickly. After our efforts, we only took 4 days to complete the sample from the design to the final shipment by powder coating in the afternoon of Saturday.
Our customers are very satisfied with our fast delivery and we also provide our customers with “quality assurance” to service all the customer in the world.